Redverz Gear warranties the materials and workmanship in every Redverz Gear tent to the original owner for a period of two years. If your Redverz Gear tent has received proper care, but fails due to a defect in manufacturing, the parts will be replaced at REDVERZ GEAR’s discretion. Damages incurred due to accident, improper care or negligence where Redverz Gear is not at fault, including sun degradation, mildew, wear and tear due to hard use are not eligible for warranty replacement. Redverz Gear offers a 2 year, limited warranty to the original owner on all Redverz Gear tent framework. This warranty applies only to the original purchaser. Proof of purchase is required.
Redverz Gear will cover the shipping from our warranty location (ground shipping) for all items covered under warranty. Customers are responsible for getting the product to the Redverz Gear Warranty department and expedited shipping requests for returned goods.